I’m so honored to be walking with you on your entrepreneurial journey to reach your income and impact goals.
This page explains the terms of our working relationship. The intention is that it will bring clarity to the program you’re signing up for. It also ensures that I can provide the same high-quality experience to each and every one of my clients. Please do let me know if there is anything that you do not understand, or that contradict your understanding of the services. I look forward to working with you!
– Kari
INTRODUCTION
By purchasing consultancy services from ‘me’ or ‘I’ (Kari Elizabeth Enge), on behalf of Rank & File, Inc (‘us’), ‘you’ agree to be bound by these Terms & Agreement, including the details of the program, which are set out in your Welcome Kit.
PACKAGE INCLUSIONS & PAYMENT
If your full payment is not received by us as agreed or any installments are not paid by the due date, we may also charge interest on any balance outstanding at the rate of 4 percentage points a year above HSBC’s Bank (UK) plc base rate.
COMMUNICATION
As a private client, you have access to me via email for questions that come up throughout the week. I am available via email Monday through Friday (9:00 am – 5:00 pm Central European Time) during your program. You can expect a response within 48 hours on weekdays (messages received on Friday will be answered on Monday.)
Please do not send me messages any other way (text, WhatsApp, Facebook Messenger) – they may not be answered there.
COACHING SESSIONS
Coaching sessions will take place remotely via Zoom. If you live locally in/around the Oslo, Norway area, please note that in-person meetings are not guaranteed and are not a normal inclusion of the program, although exceptions may be made.
Before beginning your program, we will agree on a weekly time slot for your coaching calls. If you cannot make a call on a particular week, we will not reschedule that call. We will simply skip that call and roll that unused session over to the end of the program.
You can roll over as many as 4 unused coaching calls if you are sick or are taking a vacation. These calls must be redeemed within the 4 weeks immediately following your program timeline. My vacation days (if applicable) will be shared with you in advance and be accounted for in your package.
RESOLVING PROBLEMS
CANCELLATION
INTELLECTUAL PROPERTY
CONFIDENTIALITY
PUBLICITY
LIMITED LIABILITY
Except for any legal responsibility that we cannot exclude in law, we are not legally responsible for any:
losses that: (a) were not foreseeable to you and us when the contract was formed (b) were not caused by any breach of these terms on our part.
Business losses, including loss of business, loss of profits, loss of management time and loss of business opportunity.
Our total liability to you is limited to the amount of fees paid by you for the services.
Coaching and consultancy is not therapy or counseling but may involve all areas of your life. You acknowledge that deciding how to handle any issues which may arise, the choices you make in relation to them and whether or not you follow through on any agreed action is exclusively your responsibility. By entering into this Agreement, you confirm that you will not use it in place of any form of therapy.
REFERRALS
If this program is something that changes your life and business (I am sure it will!) and you end up raving about it to friends – there is an extra bonus for you! For every person you send my way, and who signs up for coaching services with me, you will get:
Thank you in advance for spreading the word about me & my services in your network!